Sunday, June 26, 2011

Brainwashing the Polite and Professional Way

One of the most original and provocative books of the past decade is Disciplined Minds by Jeff Schmidt (Rowman & Littlefield). “A critical look at salaried professionals,” says the cover, “and the soul-battering system that shapes their lives.” Its theme is postmodern America but also applies to Britain, where the corporate state has bred a new class of Americanised manager to run the private and public sectors: the banks, the main parties, corporations, important committees, the BBC.

Professionals are said to be meritorious and non-ideological. Yet, in spite of their education, writes Schmidt, they think less independently than non-professionals. They use corporate jargon - “model”, “performance”, “targets”, “strategic oversight”. In Disciplined Minds, Schmidt argues that what makes the modern professional is not technical knowledge but “ideological discipline”. Those in higher education and the media do “political work” but in a way that is not seen as political. Listen to a senior BBC person sincerely describe the nirvana of neutrality to which he or she has risen. “Taking sides” is anathema; and yet the modern professional knows never to challenge the “built-in ideology of the status quo”. What matters is the "right attitude".

A key to training professionals is what Schmidt calls “assignable curiosity”. Children are naturally curious, but along the way to becoming a professional they learn that curiosity is a series of tasks assigned by others. On entering training, students are optimistic and idealistic. On leaving, they are “pressured and troubled” because they realise that “the primary goal for many is getting compensated sufficiently for sidelining their original goals”. I have met many young people, especially budding journalists, who would recognise themselves in this description. For no matter how indirect its effect, the primary influence of professional managers is the extreme political cult of money worship and inequality known as neoliberalism.

The ultimate professional manager is Bob Diamond, the CEO of Barclays Bank in London, who got a £6.5m bonus in March. More than 200 Barclays managers took home £554m in total last year. In January, Diamond told the Commons Treasury select committee that “the time for remorse is over”. He was referring to the £1trn of public money handed unconditionally to corrupted banks by a Labour government whose leader, Gordon Brown, had described such “financiers” as his personal “inspiration”.